The real challenge came in for implementing and documenting the same. Inspite of the hurdles posed we didn't compromise on tailor-made solutions to individual needs which have always been of prime importance despite norms and certain strict rules to be adhered for ISO Certification. Analyses of all the processes followed were done and the pertinent feedback was documented.
Essential steps were taken to bring in the requisite changes for the health of the organization. Due care was taken to incorporate Risk Management System for internal and external threats posed by various factors. Special team was nominated and assigned the task to monitor the smooth progress in the process.
ISO Certification audit was conducted and KPMG certified the system. They are quality registrars who have assessed the quality system in accordance to the standard ISO 9001: 2000.
Long cherished desire to have a quality management system in place has further focused to align ourselves with the objectives set for continual improvement in the operations of the organisation.Regular internal audits are conducted by trained auditors. Results are thoroughly reviewed. Suggestions for improvement are circulated to the employees and the same are incorporated.
Surveillance audit is conducted once in six months by accreditation body. |
